Pretexting: Beyond Phishing - Targeted Social Engineering Attacks

 Pretexting

Pretexting is a form of social engineering where attackers create a fabricated story or scenario to trick a victim into divulging sensitive information by building trust through a convincing, personalized narrative, often impersonating someone familiar to the victim, like a coworker or government official, to gain access to confidential data, which is considered illegal for financial institutions under the Gramm-Leach-Bliley Act (GLBA) when used to collect personal financial details.

Deceptive scenario:

Attackers craft a believable, tailored story to manipulate the victim into providing information they wouldn't usually share.

Trust building:

Unlike phishing, which relies on fear and urgency, pretexting aims to establish a false sense of trust with the victim.

Targeted approach:

Pretexting attacks often focus on specific individuals or organizations, gathering background information to craft a convincing narrative.

Impersonation tactics:

Attackers may impersonate colleagues, delivery personnel, or government officials to appear legitimate.

Methods of contact:

Pretexting attacks can happen online (email), over the phone (vishing), or in person.

Example of a pretexting attack:

An attacker emails a company employee pretending to be from the IT department, stating there's a critical security issue and requesting their login credentials to "fix the problem."

How to protect against pretexting:

Employee awareness training:

Educate employees about social engineering tactics and how to identify potential pretexting attempts.

Verification procedures:

Implement strict verification processes for sensitive information requests, especially when the request seems unusual.

Data privacy policies:

Enforce robust data privacy policies to limit access to sensitive information.